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Fix If Lexmark Printer Says Offline but It’s Connected to USB

When your Lexmark printer intractably stays offline despite being it’s powered on and attached to the USB port, the obligate situation that your hardware keeps you confined can increase your frustration level instantly. Before you get worse, with your non-working device that needs maintenance with the help of Lexmark customer service specialists, some troubleshooting solutions will let you get your printer back into working.

Consumables

If your printer goes offline, then check your printer toner cartridges that reach a low level and triggering an inbuilt replacement warning. In most circumstances, you can override the expiration or low-level error messages and continue with the printing. However, these signals pose double difficulties, as if you change the cartridge to which they state, you risk wasting toner or ink in a cartridge that hasn't completely vacant. Equally, if you override toner and start printing, you risk running the cartridge dry and can harm the print machinery.

Jams and Misfeed

If you have not removed paper jams completely, it can force your printer offline.  If a stray sheet scratches despite in the printer, you should remove each fragment to clear the jam. When you complete responding to a misfeed, you may require resetting the printer by pressing the button on its Control Panel to fix the issue. Before doing that, check the input tray to make sure that the paper sheet includes the best quality material, and the layers are put correctly within the feed instructions.

Print Queue

Sometimes, your Lexmark printer’s driver program sends different print jobs in a queue that tilts waiting for output in the order of significance, which frequently reflects that the order wherein you print individual documents. You can make the print queue offline, which respectively stops the job list from taking new documents to printouts. Check the print management program for symbols that you've stopped the line, and make it online to get access your printer.

Restarts

Sometimes, printers, systems, and the driver software that allows the devices to communicate appropriately can be reached a point of miscommunication that only a complete reset can remedy. Power off the printer, restart your computer to remove temporary data and refresh your system.  You first need to power on your printer and the PC, as turning on in the wrong order can stop your system from recognizing your printer.

USB Cable

In most cases, a broken data cable can obstruct or even stop communication between your printer and the computer, even if both parts of hardware work correctly. Shut down your printer and the system and try to use another cable to check your data connection as the cause of the issue. If the cable you have used faulty, replace it with a new one so that you can avoid facing the problem again.

Other Considerations

If the above-given solutions don’t appropriate to fix the printer Offline issue, it’s suggested to call at the Lexmark customer service phone number and get the further assistance to fix the problems permanently.
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