Are you troubled by issue -the network
printing feature does not work? If yes, then no need to worry where you can get
the solution of your issue.
Actually, the firewall setting on your
computer may be rejecting the essential network connection. To configure
Windows Firewall follow the instructions given below. In case you are using
other personal firewall software, then for your software make out the User’s
Guide or contact the software manufacturer.
Steps
to Fix Brother Printer Network Scanning Feature Does Not Work Issue:-
Step-1: Click the Start button ->
Control Panel -> Network and Internet Connections. After that click on
Windows Firewall. On the tab General is set to on, make sure that Windows
Firewall.
Step-2: Click the Advanced tab and then Settings.
Step-3: Click the button Add.
Step-4: Enter the information given-below
to add port 54925 for network scanning:-
Step-5: Enter any description in
Description of service such as “Brother Scanner”.
Step-6: In Name or IP address of the
computer: - Enter “Localhost”.
Step-7: Enter “54925” in External Port
number for this service
Step-8: Enter “54925” in Internal Port
number for this service
Step-9: Check UDP is selected -> Click
OK.
Step-10: Click the Add button, if you still
have trouble with your network connection
Step-11: Enter the information given-below
to add port 137 for network printing and network scanning
Enter any description in Description of
service such as “Brother Network scanning”.
In Name or IP address of the computer: Type
“Localhost”.
Enter “137”, in External Port number for
this service
Enter “137”, in Internal Port number for
this service
Step-12: Check UDP is chosen -> Click
OK.
Step-13: Check that the new setting is
checked, and then click OK.
If your problem remains unchanged then get
Brother service. In addition, you can get real-time assistance via Phone Number listed at Mycustomerservice directory.
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