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Best way to Troubleshooting Kaspersky Antivirus-Windows Servers Enterprise Edition


Are you getting a few technical issues with your Kaspersky Antivirus or looking for Troubleshooting Steps for Windows Servers Enterprise Edition. If yes, then follow the given steps.  Actually, Kaspersky for Windows Servers Enterprise Edition is known for generating logs and traces in case of its sudden failure.


Troubleshooting settings can be modified in managed server properties from tab Malfunction diagnosis.

Steps to check the Write debugging information to file box and specify the following settings:


Step-1: Check Folder for traces as each procedure generates a different debug file. Enter a full path in the format Universal Naming Convention (UNC) manually or using the Browse button opt a folder.

On a local disk of the protected server, the folder should be located. Using the command SUBST do not use folders on virtual disks created as well as network drives. If you specify a non-existing folder path, no files will be generated. 

Step-2: Check Level of detail:-

Pick the desired value:  Errors, Critical events, Informational events, important events, or Debug information.

Most detailed level registering all events is Debug information. On the level of Critical events registering critical events, the lowest amount of details is provided.

Step-3: The thing you know is Informational events.

Step-4: Trace files Maximum size

Once a traces file reaches the set size limit, starts writing data into a new file of Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition.

Enter desired codes of Kaspersky to trace components using the symbol of a colon as a separator as well as observing the case. 

Now, check the box Create crash dump files as well as specify a folder to store them. If given steps are tricky to follow then dial Kaspersky Number and let experts resolve your issue with ease.

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